Hello everyone, please help me solve my problem. I have a Deco 01 v2 tablet that does not want to work correctly with the drivers on my laptop. If you use a tablet without drivers, it works fine, but it's worse without tracking the level of pressing. After installing the drivers, the tablet stops working, meaning the cursor stops moving after the stylus. However, if you turn on the diagnostic tool in the application, it shows both the pressing force and the position of the stylus on the tablet, but the cursor remains stationary. I also noticed that when I reboot the laptop, the tablet works fine for a while, but after 10-15 seconds it stops working again. The tablet works well with Android devices and with other Windows computers with drivers installed. Maybe the drivers are in conflict with some other processes, maybe someone has already encountered something like this.

I'm trying to color calibrate the display and when looking I found this:https://www.xp-pen.com/faq/adjusting-the-color-temperature-and-color-space-with-drawing-display.htmlHowever on linux my driver does not look like that, it looks like this:Notice the lack of display controls compared to the above screenshot.

Hi there!I have paired my new device with a laptop with ease. There turned on a pairing mode and connected to a desktop with ease. Then i turned off bluetooth on the desktop and expected the device to get connected back to the laptop but it didn't happed so it turned out that each time I have to remove the paired device from Windows and pair it once again every time i switch between PCs. Is there any work around?Cheers.

Hello everyone,I recently purchased the Deco Pro (Gen 2) and I’m setting it up with my windows laptop running Windows 11. The tablet feels great to use, and I want to make sure I’m getting the best performance from it. At the moment, I’ve installed the latest XP-Pen driver from the official site on my windows laptop and connected via USB. Everything is running smoothly, but I’d like some advice on fine-tuning the configuration for features like Windows Ink, pen pressure, and shortcut keys.For those of you who also use the Deco Pro (Gen 2) with Windows, do you recommend keeping Windows Ink enabled for creative software like Photoshop, Illustrator, or Clip Studio Paint? Any setup tips or workflow suggestions that help improve the drawing experience would be really helpful.Looking forward to your insights!

Hello.I haven't had a response from the xppen team yet, so:I’m reaching out with a few questions regarding the "Ultimate Set Design Contest":1. The provided PSD template includes both male and female versions of the character, with the option to add a design for Fenix. Does this mean the final submission should consist of three sheets in total?2. In the contest introduction, themes related to the “Future Era” are mentioned. Is it necessary to submit a fourth sheet showing the characters in context (for example, within a conceptual PUBG level and a battle scene)?3. In point “b,” it is stated that weapon designs are required in their basic, advanced, and final stages. Should these designs be presented on a separate fifth sheet, or should they be included under the “Others” section of the provided template?I look forward to your clarification so I can move forward correctly with the submission.Thank you very much.Pablo

can anyone please explain to me why it loaded like that??

I just purchased the artist pro 24 gen 2 tablet. I installed the software for it and for some reason when I double click on the icon for the pentablet it will only show the shortcut remote and no pen. I have reinstalled the software a few different times to see if it would change anything and it doesn't. I noticed when I watched a youtuber set up this same tablet that their program looked a bit different. It clearly shows a little icon for the shortcut remote and a little icon for the pen. If anyone can help me figure this out I would greatly appreciate it! I'm sure it's probably going to be something easy

I just bought the XP-Pen Artist Pro 19 Gen 2. I feel that the grip of the X3 Pro Roller Stylus is too big for my hand and a bit slippery when drawing, which makes it quite uncomfortable. I feel better using the slim version, but unfortunately, they don’t provide felt nibs for it. I’m thinking about buying the X3 Pro Smart Chip Stylus (the regular one), but I’m curious if the grip size is different. If anyone knows whether it’s different, please let me know. Thank you

I have the Artist 15.6 Pro, and it connects beautifully to my Galaxy Book Pro 3 laptop with the single USB C cable - no issues at all,However, I would like to connect it to a PC. The PC I have does not have any USB-C ports, but it does have a graphics card (Nvidia 2060), with display and HDMI outs. I have tried connecting via a USB- C to USB A (from table to PC, and a USB-C to A for power but (unsurprisingly), it did not work). The Artist 18 manual is not great in providing information about specifications and specific requirements. It seems to me that I have one option, and that is to install a USB-C card into a free PCIe slot of my PC - however, I have no idea what specs are needed for the card to work with the Artist 15 display (after a little research it seems a little more complex than just slapping any old card in my PC).A second option suggested to me (by AI !!!!) is to run a display-port cable from my graphics card to the tablet (via a DP to USB-C cable) - but that sounds a little weird to me. Anyone techy enough to suggest a solution?