Hi I'm pretty new to the xp-pen device and I want to map a key to ALT+F4 but it just closes the shortcut key settings dialog when I type it. I want users to be able to close a window using a single key on the device which is a hand held Wireless Shortcut Remote ACK05B.Is there a help file? Any feedback would be appreciated.Many thanks Stuart

Dropdown menu iconIs anyone else having the same problem as me and not seeing their artwork in the PUBG (XPPen x PUBG) contest artwork showcase?I'm worried because it's not showing up directly in the contest gallery.But it does appear in the XPPEN gallery. Does this affect my eligibility to participate? It's a bit annoying because I clearly see an AI-generated drawing and duplicate entries that have nothing to do with the contest, but not mine! Could this be a website error?

小鸭子

Hi. Has anyone had a problem where the tablet causes the mouse to go crazy, begin clicking everywhere and act weird? I'm convinced it's the tablet as I've tried multiple mouses, changed USB ports, and the tablet has been the constant issue. It works just fine but every now and then causes the mouse to click and move abnormally even if I'm not touching any of it. I've looked up info but most results showed other brands, I already tried re-installing the driver and nothing has changed. Does anyone know what the issue could be? I have a Star G640 (photo attached) that's only a year old. I would appreciate some help. Thanks in advance.

Hey creators,We're continuously working to make the XPPen community a better home for all of us. As artists and creators, you know better than anyone what would make this space more helpful and inspiring for your journey.We're all ears.What's the one thing you wish our community could do?Maybe it's a tool to help you learn faster, a better way to connect with other artists, or a feature to showcase your work.Perhaps there's a current section you love, but feel could be even stronger.Please share your thoughts and wishes in the replies below. Your ideas will be a direct inspiration for what we build next.Thank you for being the heart of this community.The XPPen Community Team

Why is that and how to appeal?

Hello to the community, I am currently using an Innovator 16 pen display tablet. I wanted to get into Roblox Speed draw, because I think it's a fun way to practice drawing. Unfortunately my tablet lags even though I've tried common tips like disabling windows ink and using the windows app version of Roblox. I also read, that using mouse mode could help.That's what I've been trying to use, but my cursor is moving strangely when using mouse mode. It moves far ahead of my pen, especially when moving sideways. I've not used mouse mode before, but I don't think it's supposed to move like that? Did someone experience this issue before and knows how to fix it? I've tried fiddling with the workspace and resolution of my tablet, but I couldn't make it work so far. I would be grateful for any advice!

I don't know if it's the right place to ask but,It would be better if we could save the changes like in video gamesI mean in video games, you can save and load more than one filesI need it because different apps have different shortcuts and it takes time to set the shortcuts and stuff everytime you use a different app

Hi,I bought 1 year ago XP-PEN Artist Pro 16TP and I used it well good. Then one day it not work correctly, it show my desktop on screen but pen and screen touch is not working. I used with HDMI connection like a 2nd monitor. Then I try connect with USB-C, when I plug USB-C tablet is not show anything on screen, black screen but pen and touching is working ! How so strange. I try uninstall old driver, install new driver but nothing changed. I update nvidia display driver too. This made me feel cold about my XP-PEN tablet, because every week 1-2 hours I try fix this problem but I can't found solution. Finally I can't use my XP-PEN Artist Pro 16TP anymore.

Hello everyone, please help me solve my problem. I have a Deco 01 v2 tablet that does not want to work correctly with the drivers on my laptop. If you use a tablet without drivers, it works fine, but it's worse without tracking the level of pressing. After installing the drivers, the tablet stops working, meaning the cursor stops moving after the stylus. However, if you turn on the diagnostic tool in the application, it shows both the pressing force and the position of the stylus on the tablet, but the cursor remains stationary. I also noticed that when I reboot the laptop, the tablet works fine for a while, but after 10-15 seconds it stops working again. The tablet works well with Android devices and with other Windows computers with drivers installed. Maybe the drivers are in conflict with some other processes, maybe someone has already encountered something like this.